Last Updated: 2025-03-13

1. Introduction

Welcome to Cigar Mafia HK (“we”, “our”, “us”). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website (cigarmafiahk.com) and use our web app (“App”). By accessing our website or using our App, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

Website:

  • Cookies and Tracking Technologies:
    Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and provide personalized content. Cookies are small text files stored on your device that help us remember your preferences and usage patterns.

Mobile/Web App:

  • Account Information:
    When you register or log in to our App, we collect your username, email address, and password (securely stored and encrypted).
  • Usage and Transaction Data:
    We record information related to your purchase history, orders, and interactions within the App to help process your transactions and improve your experience.
  • Third-Party Authentication:
    If you choose to sign in using Google, Facebook, or other supported third-party services, we may receive basic profile information from those services. This data is used solely for authentication and to streamline your sign-in process.
  • Requesting Data Deletion:
    To request deletion of your Facebook-related data, visit your Facebook account’s “Apps and Websites” settings and follow the removal process. You’ll receive a confirmation code to track your request at https://www.cigarmafiahk.com/data-deletion-status.

3. How We Use Your Information

  • To Provide and Maintain Our Services:
    We use your data to manage user accounts, process transactions, and deliver our services.
  • To Personalize Your Experience:
    On our website, cookies help us display personalized content and remember your preferences.
  • For Analytics and Improvements:
    We analyze usage data to improve our website and App functionality.
  • For Customer Support:
    Your information helps us respond to inquiries and resolve issues effectively.

4. How We Share Your Information

  • Service Providers:
    We may share your information with trusted third-party providers who assist us in operating our website or App (for example, payment processing and analytics). These providers are obligated to maintain the confidentiality and security of your information.
  • Legal Requirements:
    We may disclose your information if required by law or if we believe that such disclosure is necessary to protect our rights or comply with a judicial proceeding.
  • Third-Party Logins:
    Data received from third-party authentication services is handled in accordance with those providers’ privacy policies and is used solely for verifying your identity.

5. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure. You are responsible for maintaining the confidentiality of your account and password.

6. Your Rights

Depending on your location, you may have the right to access, correct, or delete your personal information, as well as object to or restrict certain processing of your data. To exercise these rights, please contact us using the information provided below.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. You are advised to review this Privacy Policy periodically for any changes.

8. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:
Email: inquire@cigarmafiahk.com